What you need to know

Privacy policy

Introduction

EXLRT DOO NOVI SAD, 7 Mornarska St., Novi Sad, Republic of Serbia, respects your privacy.

  • Registered as: EXLRT d.o.o. Novi Sad, Mornarska 7, 21000 Novi Sad, Serbia.
  • Company registration number: 20363380
  • Tax identification number (PIB): 105371469
  • Privacy contact e-mail: privacy@exlrt.com

Please read the following to learn more about our Privacy Policy (hereinafter referred to as "this Policy"). Data protection is of a particularly high priority for us and this Policy will explain how our organization uses the personal data we collect from you when you use our website.

We would like to inform general public of the nature, scope and purpose of the personal data we collect, use and process. Also, we would like to inform you of the rights to which you are entitled.

Definitions of data protection most important terms

To ensure understanding of this Policy, firstly, we would like to explain used terminology. In this Policy we use following terms (definitions that are listed are adopted in General Data Protection Regulation (GDPR) of European Union).

Personal data” means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;

“Data subject” is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

“Processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;

Restriction of processing” means the marking of stored personal data with the aim of limiting their processing in the future;

“Profiling” means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;

“Pseudonymisation” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person;

“Controller” means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

“Processor” means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller;

“Recipient” means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;

“Third party” means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data;

“Consent” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;

Who are we and how to contact us?

We are EXLRT DOO NOVI SAD and in terms of data protection regulations we are the Controller.

If you have any questions about this Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@exlrt.com
Call us: +381 (0)21 630 1548
Or write to us at: EXLRT d.o.o., Mornarska 7, 21000 Novi Sad, Serbia

Rights of data subject

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following

The right to be informed – We are publishing this Policy to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.

The right to access – You have the right to request from us copies of your personal data.

The right to rectification – You have the right to request from us to correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request from us to erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request from us to restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request from us to transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Rights in relation with automated decision making and profiling – You are free to request a review of automated processing if you believe the rules aren’t being followed

The right to lodge a complaint – You have the right to lodge a complaint with a competent data protection supervisory authority.

We will respond to any request to exercise these rights within one month of receipt. We do not charge a fee for exercising these rights. A reasonable fee may only be charged in the exceptional cases permitted by law

If you have any questions regarding exercising one of your data protection rights please don’t hesitate to contact us.

Data we may collect from you and data you give us

Contact and business inquiries

  • Data collected: Name, contact details, and any other information you choose to include in your message.
  • Purpose: To respond to your enquiry, provide requested information, and, where relevant, discuss a potential engagement or collaboration with us.
  • Legal basis: Performance of pre-contractual steps taken at your request (Art. 6(1)(b) GDPR), or our legitimate interest in responding to enquiries directed to us (Art. 6(1)(f) GDPR).

Job applications

  • Data collected: Name, contact details, CV/resume, cover letter, experience in years, preferred working location, and any other information you submit as part of your application.
  • Purpose: To assess your application and suitability for a role, and to contact you about the recruitment process.
  • Legal basis: Steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR). Where we wish to retain your details in a talent pool beyond an individual application, we will ask for your separate consent (Art. 6(1)(a) GDPR).

Event logs (server and security logs)

  • Data collected: IP address, browser type and version, operating system, referring website, pages requested, date and time of access, and similar technical data recorded automatically in server log files.
  • Purpose: To deliver website content correctly, maintain the security and stability of our IT systems, investigate misuse or attacks, and, where necessary, support law enforcement in the event of a cyber-attack.
  • Legal basis: Our legitimate interest in operating a secure and functioning website (Art. 6(1)(f) GDPR).

Necessary cookies

  • Data collected: Cookie identifiers and data strictly required for core website functionality (e.g. remembering your cookie preference).
  • Purpose: To enable the website to function as intended.
  • Legal basis: Necessary for the operation of the website, exempt from consent under applicable e-privacy rules (Art. 6(1)(f) GDPR).

Analytics cookies

  • Data collected: Cookie identifiers, pages visited, time spent on the site, approximate location, and similar usage statistics, e.g. Google Analytics.
  • Purpose: To understand how visitors use our website and to improve its content and performance.
  • Legal basis: Your consent, given via the cookie banner (Art. 6(1)(a) GDPR). You may withdraw consent at any time.

How will we use your data?

We collect your data so that we can:

  • Respond to your contact or business enquiry.
  • Process and evaluate your job application, and manage the recruitment process.
  • Maintain the security, integrity and correct functioning of our website and IT systems.
  • Understand website usage through analytics, where you have given your consent.

How and how long do we store your data?

We securely store your data at secured and protected locations (servers, etc.) and keep it only for as long as necessary for the purpose for which it was collected, in line with the retention periods below:

Contact form / business enquiry data: 24 months
Job applications:12 months
Event logs (server & security): 12 months
Record of cookie consent: 24 months

What are cookies?

Our internet pages use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

For further information, visit allaboutcookies.org.

How do we use cookies?

Through the use of cookies, we can ensure proper website functionality and to analyze traffic on our website. These cookies help us understand how visitors interact with our pages so we can continuously improve our services.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for you to utilize our website.

How to manage cookies?

When you first visit our website, a cookie banner allows you to choose between:

  • Accept All Cookies – All cookies, including optional cookies, are enabled.
  • Reject Optional Cookies – Only strictly necessary cookies are enabled, optional cookies remain switched off.
  • Change cookie preferences – Opens a detailed preference center where you can choose which categories of optional cookies to allow.

You can review or change your choice at any time via this link or by adjusting your browser settings to block or delete cookies. If you disable cookies, some parts of our website may not function as intended.

Privacy policies of other sites

On this website, the controller may have integrated components of the of third-party services i.e. web analytics services.

  • Google Analytics – website analytics

All “other sites” privacy policies are out of the control of the controller and applicable in accordance with their privacy policies, respectively. Therefore, EXLRT encourage you and advice to visit their sites in order to be more acquainted with their policies.

International data transfers

Our website is hosted on Microsoft Azure within the European Union (West Europe region), and we do not routinely process your data outside the European Economic Area (EEA). As an additional safeguard, our hosting aligns with Microsoft’s EU Data Boundary commitments. Any rare, non-routine technical support access from outside the EU is strictly governed by Standard Contractual Clauses (SCCs).

Is providing personal data mandatory?

Providing personal data to us is generally voluntary. However, where data is required to respond to your enquiry, process your job application, or is necessary for the security and functioning of our website, we may not be able to provide the relevant service without it. We will indicate where the provision of data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, and the possible consequences of not providing that data.

Automated decision-making

EXLRT does not use automated decision-making, including profiling, that produces legal effects concerning you or similarly significantly affects you.

Changes of our privacy policy

We keep this Policy under regular review and places any updates on this web page. This privacy policy was last updated on 24th June 2026.